Frequently asked
Good questions,straight answers.
Booking, walk-ins, color, pricing, and finding us on campus. If your question is not here, call the salon — someone will pick up.
Frequently asked questions
Booking
Do I need an appointment, or can I walk in?
Walk-ins are welcome even when online booking is full. Ask us about available stylists, and call ahead when you have a particular service or stylist in mind.
Call the salonHow do I book an appointment?
Book online through the salon's booking portal, or call 585-475-2041 and the team will find you a time.
Open online bookingCan I book a color appointment online?
Published color services can be booked through LavaEgg Scheduler. Ask Nay to check available times, or use the booking portal. Call the salon if you need help choosing a color service.
Call 585-475-2041Can I request a specific stylist?
Yes. Choose an available team member in the booking portal, or call the salon for help.
Meet the team
Services
What services do you offer?
Barber: Clipper cut, Skin fade, Cut & beard, Cut, beard & brow, Edge up, Shave with hot towel. Color: Root retouch Color Only, Root retouch with cut, All-over color, All-over color with cut, Root retouch with partial, Root retouch with partial + cut, Full foil, Full foil with cut, Partial foil, Partial foil with cut, Root Retouch with Bleach Only, Cap Highlight, Gloss, Root Color No Bleach. Hair: Buzz cut, Partial perm, Blowouts, Wash & cut, Brazillian Blowout (Keratin Treatment), Wash, cut & dry, Wash & dry, Bang trim, Full perm. Nails: Global mani, Gel soak off, Gel & full set, Gel polish, Global pedi. Waxing: Brows, Chin, Lip, Underarm, Full face, Brazilian, Legs, Arms.
See the full menuHow much does an appointment cost?
The services page shows current published salon prices. Use those prices for quotes; + means and up. Services not listed on the page do not have a published price yet.
Services + pricingDo you do men's cuts and barbering?
Current barber services: Clipper cut, Skin fade, Cut & beard, Cut, beard & brow, Edge up, Shave with hot towel.
See barber pricingWhat if I am not sure what I want?
Start with a consultation, or call and describe what you are after — the team can point you at the right service and the right person.
Call the salon
Visiting
Where are you located?
Inside RIT's Global Village at 6000 Reynolds Drive, Rochester, NY 14623. If you are driving to Shear Global Salon, park in the S Lot. The S Lot has reserved parking spaces for Shear Global Salon; that is where visitors should park. Even when online booking is full, ask us about available stylists.
Get directionsWhere should I park when I visit?
If you are driving to Shear Global Salon, park in the S Lot. The S Lot has reserved parking spaces for Shear Global Salon; that is where visitors should park.
Plan your visitWhat are your hours?
Regular hours (America/New_York): Mon 10:00 AM – 7:00 PM · Tue 10:00 AM – 6:00 PM · Wed 10:00 AM – 7:00 PM · Thu–Fri 10:00 AM – 5:00 PM · Sat 10:30 AM – 3:30 PM · Closed Sun. No upcoming special hours or holiday closures are currently recorded in Scheduler.
Monday10:00 AM – 7:00 PMTuesday10:00 AM – 6:00 PMWednesday10:00 AM – 7:00 PMThursday10:00 AM – 5:00 PMFriday10:00 AM – 5:00 PMSaturday10:30 AM – 3:30 PMSundayClosedHow do I get in touch?
Call 585-475-2041 for anything time-sensitive — same-day availability, color, or a question about a service. Email Shearglobal@gmail.com for everything else, or send a message on Instagram.
Plan your visit
Still have a question?
Ask us directly.
The fastest answer is a phone call — especially for color, same-day availability, or anything time-sensitive.